Privacy Policy

At Small Steps SFP, we are committed to protecting and respecting your privacy and maintaining the trust and confidence of our service users, families, donors, visitors to our website and subscribers to our newsletter.  Details of our full Privacy Policy can be found here.
Below you’ll find specific information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

Visitors to our Website

When someone visits www.smallsteps.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.  For more information on how Google Analytics processes this information, visit www.google.com/analytics . You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign Up

As part of the registration process for our regular e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We never rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our Marketing and Communications Manager ruth@smallsteps.org.uk.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Email your request to our Marketing and Communications Manager ruth@smallsteps.org.uk.

 

Small Steps SFP
Registered Office 17-19 Worple Way, Richmond, TW10 6DG
Company Registration No 8353635 | Registered in England and Wales | Registered Charity No 1150651
Tel: 020 8704 5935   |   Email: info@smallsteps.org.uk   |   www.smallsteps.org.uk

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